Terms of service

Sasaki Kogei Co., Ltd. (hereinafter referred to as the "Company") hereby establishes the following terms of use (hereinafter referred to as the "Terms of Use") for the services provided through the operation and management of the online shopping site "supernova Official Store" (hereinafter referred to as the "Service") operated by the Company. Please read these Terms of Use carefully before registering for the Service, as your use of the Service is conditional upon your acceptance of all terms and conditions of these Terms of Use.

 

Article 1 (Application of Terms of Use)

1 These Terms of Use stipulate the terms and conditions under which the Company provides the Service and under which Users may receive the Service.
2 In addition to these Terms of Use, the Company may establish individual terms and conditions and other guidelines regarding the use of the Service. In such cases, such individual terms and other guidelines shall take precedence over the use of the Service by the User as part of these Terms of Use.
3 Use of the Service by the User shall be deemed to constitute the User's agreement to these Terms of Use.
4 If the User is a minor, the User must obtain the consent of a legal representative such as a person with parental authority to use the Service. The Company regards the use of the Service by a minor User as having been made with the consent of a legal representative such as a person with parental authority.

 

Article 2 (Purchase and use of products)

1 When a User wishes to purchase or use products, digital content, or services (hereinafter referred to as "products") provided by the Service, the User shall apply for the purchase or use of products in accordance with the method designated by the Company.
2 A purchase agreement for the relevant product(s) is considered to be formed between the User and the Company when the Company completes processing of the application in the preceding paragraph and sends an email to the User notifying that the product has been shipped by the Company.
3 Notwithstanding the provisions of the preceding paragraph, even after a purchase agreement for the relevant products has been formed, if it is found that the User has committed a fraudulent or inappropriate act in using this service, or if there are circumstances that strongly suggest such an act has been committed, the Company may, at its discretion, cancel or terminate the purchase agreement, or take any other appropriate measures. The same shall apply when it is found that there is an obvious misstatement in the price or other terms of sale of the products offered by the Company through the Service.
4 Notwithstanding the provisions of this Article, in the event of a violation of these Terms of Use with regard to the use of the Service, the Company may terminate the purchase agreement, request compensation for damages, or take any other action that the Company deems appropriate. The Company shall not be liable for any damages or losses incurred by the User as a result of such measures, except in the case of intentional or gross negligence on our part.
5 Products purchased through the Service can only be shipped within Japan.

 

Article 3 (Delivery methods)

Products purchased through this Service will be delivered by a company designated by the Company according to the product ordered and the delivery area.

 

Article 4 (Payment methods）

１ The User shall pay the price of the products indicated in the purchase procedure for the products described in the preceding Articles. ２ The amount to be paid for the products is the sum of the price of the products, including consumption tax, shipping charges, handling charges, and consumption tax for these charges. ３ Payment for products shall be made using either a credit card in the User's name or by bank transfer within a set period of time. ４ In the case of payment by credit card, the User is subject to the terms and conditions of any separate agreements the User has with their credit card company. If any dispute arises between the User and their credit card company in connection with the use of the credit card, the User will bear the responsibility for resolving such disputes at their own expense.

 

Article 5 (Ownership and assumption of risk)

Ownership of products shall be transferred to the User at the time the Company or a third party affiliated with the Company delivers the products to the delivery company, and the risk associated with the products shall be transferred to the User at that time.

 

Article 6 (Return or exchange of products)

１ Returns and exchanges of products purchased through the Service will not be accepted, except in the following cases.
(1) In case of defects or defective products In such cases, the User shall give notice to the Company within eight(8) days of receipt of the products through a method designated by the Company.
(2) In case of circumstances specified by the Company at its sole discretion In such cases, returns and exchanges shall be made through methods designated by the Company on its website, etc.
２　The User shall return the products in accordance with the procedures separately specified by the Company.
３　Shipping costs for returns and exchanges will be borne by the Company only in the case of reasons attributable to the Company, such as defective products or mistaken delivery. Any returns or exchanges for reasons other than the aforementioned reasons (e.g. user preference, etc.) will not be accepted.
４　Replacement products shall be shipped to users who wish to exchange products once the Company takes receipt of and prepares the relevant products for shipping.
５　If a replacement product cannot be provided due to products being out of stock or for other reasons, a refund will be provided. The refund method shall be in accordance with separately established rules.
６ Purchases made by underage users are deemed to have been made with the consent of a legal representative such as a person with parental authority, and therefore we do not accept returns or exchanges for such purchases.

 

Article 7 (Disclaimer of liability for products)

１ The Company's liability for the quality, function, performance, compatibility with other products, or other defects of products sold through the Service shall be limited to those set forth in the preceding Articles, except in cases of willful misconduct or gross negligence on the part of the Company.
２　Warranties for products sold through the Service shall be governed by the terms of the included product warranty card, unless otherwise expressly stated.
３　Although every effort has been made to ensure the accuracy of product images shown on this website, the colors and sizes of products in these images may differ slightly from the actual products due to different display settings and photographic techniques.
４　The Company shall not be liable for any problems arising due to an incorrect delivery address after the Company has delivered the product to the delivery company contracted by the Company and requested delivery of the product to the shipping address specified by the User.
５ The Company does not guarantee the legality, usefulness, completeness, accuracy, relevance, reliability, or fitness for a particular purpose of any photographs or comments posted by other users regarding products sold or purchased through the Service, or any articles or comments posted on Twitter, Instagram, or other social media networks.

 

Article 8 (Intellectual property rights and content)

All intellectual property rights, including copyrights, and all other rights with respect to all materials comprising the Service are the property of the Company or third parties holding such rights. Users shall not acquire any rights with respect to any and all materials on the Service, and shall not engage in any conduct that infringes on the rights to the materials without the permission of the rights holder. The granting of use of the Service under these Terms of Use shall not be construed as a license to use the rights of the Company or any third party that has such rights with respect to the Service.

 

Article 9 (Changes, additions, or discontinuance of services)

The Company may change, add, or discontinue all or part of the contents of the Service without prior notice to the User, and the User shall consent to such changes, additions, or discontinuation in advance.

 

Article 10 (Personal data)

 The Company shall handle users' personal data collected through their use of the Service in an appropriate manner in accordance with our Privacy Policy.

Article 11 (Prohibitions)

1  Users may not engage in the following acts. (1) Acts that interfere with or may interfere with the operation of the Service (2) Acts that interfere with other users' usage of the Service (3) Acts that infringe on copyrights or other rights related to the Service (4) Acts that infringe on the rights or interests (including, but not limited to, reputational rights, privacy rights, and copyrights) of the Company, other users, or any third party. (5) Acts that violate or may violate public order and morals or other laws and regulations (6) Acts that violate these Terms of Use (7) In addition to the preceding items, acts that the Company deems to be inappropriate in consideration of the purpose of the Service.

2  In the event the Company deems that a User has committed any of the acts set forth in the preceding paragraph, the Company may, without prior notice to the User, suspend use of all or part of the Service or take any other measures that we deem necessary and appropriate. The Company shall not be liable for any damages or losses incurred by the User as a result of the measures described in this paragraph.

Article 12 (Exclusion of antisocial forces)

The User makes the following commitments to the Company.
(1) The User is not a crime syndicate, a company affiliated with a crime syndicate, an extortion syndicate, or a person equivalent thereto, or a member thereof (hereinafter collectively referred to as "antisocial forces").
(2) The User's employees (employees, directors, executive officers, or persons equivalent thereto who carry out the business of the company) are not members of antisocial forces.
(3) The User shall not allow antisocial forces to use his/her own name to enter into this Agreement.
(4) The User shall not engage in any of the following acts either individually or through a third party.
① Using threatening words and actions or committing violence against a third party.
② Making unreasonable demands that extend beyond the boundaries of legal responsibility
③ Obstructing the business or damaging the credibility of third parties using deceptive means or force

Article 13 (Disclaimer of liability)

1 The Company shall not be liable for any damages or losses incurred by the User in the event of the suspension, interruption, or delay of all or part of the Service due to natural disasters, war, acts of terrorism, riots, labor disputes, epidemics, enactment, amendment, or abolition of laws and regulations, intervention by government agencies, or other force majeure.
2 The User accepts that the Service may be suspended, interrupted, or delayed in whole or in part due to communication line or computer failures, system maintenance, or other reasons, and that the Company shall not be liable for any damages or losses incurred by the User as a result thereof. Furthermore, the Company shall not be liable for any damages or losses caused by the User's usage environment.
3 The Company makes no explicit or implicit guarantees with respect to the following.
(1) The usefulness, completeness, accuracy, relevance, reliability, and fitness for a particular purpose of the contents of the Service and information provided through the Service.
(2) The information provided by the Service does not infringe on the rights of any third party.
(3) The continued operation of the Service in the future.
4 The Company shall not be obligated to restore any data etc. lost, damaged, or altered in whole or in part for any reason whatsoever, and shall not be liable for any damages incurred by the User or any third party as a result of such loss, damage, or alteration.
5 In the event the Company is liable to the User in connection with the User's use of the Service, the Company shall not be liable for damages beyond the value of the relevant products and for incidental, indirect, special, future damages and damages due to lost profits.

Article 14 (Confidentiality)

The User shall not disclose or divulge to any third party any information disclosed by or obtained from the Company in the course of using the Service, and shall not use such information for any purpose other than the use of the Service.

Article 15 (Notices from the Company)

1 Notices from the Company to the User shall be made by sending an email to the email address registered by the User, by posting on the website pertaining to the Service, or by any other method the Company deems appropriate.
2 When the Company sends a notice to the email address as outlined in the preceding paragraph, the Company's notice is deemed to have reached the User when the email is recorded on the email server of the email address.
3 Users shall promptly notify the Company of any changes to the email address in Paragraph 1. Any notice sent by the Company to the email address prior to the change before receiving notice of the change in this paragraph shall be deemed to have reached the User once it has been sent.
4 The Company shall not be liable for any damages or losses incurred by the User as a result of the User's failure to give notice as stipulated in the preceding paragraph.

Article 16 (Disputes involving third parties)

1 The User shall bear the responsibility for resolving any disputes arising between the User and a third party in connection with the Service at the User's own expense, and the Company shall assume no responsibility whatsoever.
2 In the event that the Company suffers damages (including legal fees) in connection with such disputes outlined in the preceding paragraph, the User shall compensate the Company for such damages.

Article 17 (Prohibition of the transfer of rights and obligations)

The User may not assign, transfer, create a security interest in, or otherwise dispose of their contractual status under these Terms of Use, or their rights and obligations arising therefrom, in whole or in part, to any third party without the prior written consent of the Company.

Article 18 (Separability)

If any provision of the Terms of Use is held to be invalid because it violates any law or regulation applicable to contracts with the User under these Terms of Use, the relevant provision shall not apply in any contract with the User only to the extent that it is held to be in violation of the relevant law or regulation. In such cases, the validity of any other provisions of these Terms of Use shall not be affected.

Article 19 (Amendments to the Terms of Use)

If necessary, the Company may amend these Terms of Use in accordance with Article 548-4 (Amendment of Standard Terms and Conditions) of the Civil Code. In the event of any amendment to these Terms of Use, the Company shall specify the effective date of the amendment and shall make the following items publicly known by sending an email or by other means before the effective date.
(1) Statement announcing amendment of these Terms of Use
(2) Contents of these Terms of Use after amendment
(3) Effective date of the amendment

Article 20 (Applicable laws and jurisdictions)

１ These Terms of Use shall be governed by, and interpreted in accordance with, the laws of Japan.
２ With respect to the resolution of disputes arising between the Company and the User relating to the Service, the Company and the User shall recognize the exclusive jurisdiction of the Asahikawa District Court as the court of first instance from the date the User takes receipt of the products.